This week, we have been discussing the best way to eat an elephant (not literally of course!)
Many companies tend to have the same approach when trying to digitise their business; attempting to swallow the problems whole, sometimes, without even chewing. With such increased risk, facing a big issue with an empty stomach, doesn’t always go down as smoothly as hoped. Much like eating an elephant all in one sitting, this is sure to create a case of nasty indigestion.
It’s clear this has been the way of the business world for quite some time and after a global pandemic, there feels an urgency now, more than ever, to get businesses up and running again. Very tempting to do what has always been done and add to the statistic “75% of IT projects fail to deliver even the basics of what they planned”.
Many companies today (although they wouldn’t necessarily admit it) have cultures that are ‘anti-technology’, as stated in the Forbes Article written by Steve Andriole: “3 Main Reasons Why Big Technology Projects Fail”. “Stripping employees of all they know, even more so after a pandemic, and expecting them to work co-operatively with a new technical system can be overwhelming”. Big technology projects and transformations, rely on the employees and managers of a company to trust and have a positive approach to technology and the advancements it can bring. But how can that level of trust be garnered with no immediate deliverables or even a single time saving benefit to be seen for years?
So, how should we approach digital transformations?
Slowly implementing digital processes into a business, naturally introduces employees to a more accurate, speedier way of working. This approach allows employees to gradually build their confidence and skills in using the technology whilst maintaining a positive and stable work environment. Over time, the general attitude to increasing the amount of technology used within the business will be far more positive than replacing all business processes with “some new system” in one great inedible banquet.
Whilst approaching change with a ‘Big Bang’ methodology has some benefits, such as; breaking employees of old habits in their current processes, taking problems one piece at a time is all about concentrating the activity on what is happening every day. Your business processes are a day-to-day activity that get overlooked when only focusing on the bigger picture. However, it is exactly these processes you are attempting to improve.
By biting off and digesting each element of your business in turn, starting with the challenge that seems to cause the most pain, you can be sure to build a remedy that utilises each bite to be most effective. The process that once required far too many authorisations from management or had too many people involved, leading to confusion, can now be whittled down to its simplest yet most efficient form. Slowly, as mentioned previously, we begin to digitise this process creating more accurate, smarter, and faster workers without the costs associated with man-hours.
So, if this approach is so pragmatic, why have we always built systems that are so monolithic with projects that eat years and cost millions of pounds to implement?
The answer lies in technology:
Only now can we create automated business applications without creating millions of lines of spaghetti code.
Only now can we take a business process discussion and have the results deployed on fixed and mobile devices in less than a day.
Only now do we have BOUM (Build Once Use Many times) frameworks of business notions and entities ready to use, ready to create applications that seem totally bespoke.
This is technology that allows plug and play with legacy systems.
Technology that can be deployed invisibly and spread from department to department, solving problems as it rolls out.
This is technology that requires little to no training for users.
Intuitive technology that uses business rules to think and empower users with every piece of information, at their fingertips, enabling quick, accurate decisions.
Before now, we had to use the monolithic (and expensive) platforms provided by technology giants. We had to pay their astronomic fees and we were forced to specify every little piece of the solution before we ever made a start.
Fact is, most of these giant companies wouldn’t get out of bed for projects with budgets less than six figures. The old technology was just not made to enable lean methodologies.
This new business automation revolution will empower the smaller business to compete on the same stage as their bigger rivals, they can now take competition head on, or, better still, change the whole playing field in their chosen industry if they want.
At Zway, we are transforming transformations
Zway has taken 10 years of research and development to create the new Molten core platform. This platform now holds just about every business automation entity ever used and has grafted each one into a plug and play framework that builds business process on any fixed or mobile device in hours. Using bespoke form layout, bespoke reporting and bespoke processes, your business can be digitised at a fraction of the cost previously considered. No risk projects with high value returns.