Don’t buy standalone apps
Your business should not be restricted to standalone “apps, which are disconnected, inefficient and expensive.At Zway, we care about joining the dots, so that you can take your business to the next level.
We know what you need
Unlike other software vendors, Zway is not hung up on creating “applications” and “features” that you will never use.
You decide what you want to do, you click a button and you do it, quickly, without fuss, with 100% accuracy.
We are committed to helping you to get the job done right first time and empower your staff to do the same.
Simple & Functional
Many applications are also supported by Mobile apps readily available on Google Play or the Apple App Store
Anywhere
The apps require no client side installation at all – they are consumed from the Cloud and on demand
Anytime
Access your company and its applications anytime you have an online connection. Some apps even work offline!
Zway links all of these for you:
Customer Relationship Management
This is a must have for any business that interacts with clients, customers, contacts, companies, suppliers and so on in any form.
- Manage your entire customer relationship with intuitive management of the sales process; including automation, alerting, dashboards, reports.
- Manage campaigns, leads, opportunities, quotations, orders and handle your invoices, monitor email exchanges
- Views on how your company is performing against its objectives.
e-Human Resources
This is a must have for any business that has to manage staff and employees or even just sub-contractors. The tools, applications and reports needed by even the smallest human resources team.
- Offers detailed administration and management of employee records, their holidays and entitlements (they can even book their own holidays with an approval process too!).
- Performance and training can be tracked in Employee Objectives.
- Automated Organisation Chart (drag and drop).
- Timesheets and Expenses management platforms so your teams can submit time on projects/jobs/sites as they occur and they can even submit expenses into your approvals process automatically; including pictures or attachments of receipts.
Service and Help Desks
Offer your employees and your clients both internal and external help desks or service desks.
- Define your own service levels and use the inbuilt workflow, alerting and ensure you maintain a solid service level inside and outside your business.
- Comes with full Administrative capabilities, the ability to control workflow for tickets raised and is supported by a native knowledge base solution that puts things like ‘Frequently Asked Questions’ directly in the hands of your support operation.
Asset Management
Complete control of all assets held by your company.
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Allows you to easily keep up with asset location, maintenance status, age and many other ‘tags’.
- You can also print QR-CODES for each asset to allow for super-easy tracking with our Asset Management Mobile Companion Application. You can even describe the master items and the sub-items for complex asset management, attach photographs, documents, user guides and much more.
Documents
No matter what part of Zway you are using, you have access to a consistent documents storage and management system.
- Features full user privilege controls at a per document level,
- Built in real-time editor (with multiple editors), notes and much more.
- If you attach a document to a lead, the accompany the lead wherever it goes, and is available to every facet of the jobs/tasks/projects/contact/customers lifecycle.
- It also features fully automatic version control plus a built in alerting and notification system so you can be alerted to changes of documents you are waiting for updates against.
Contracts Management
- Help your company to manage its critical contracts and the suppliers that may be included in your liabilities.
- Handles the recording of compliance activities, escrow and much more.
- The products associated with contracts are also carried with each contract as is the relationships between contracts.
- Useful additional features include automatic alerts on the imminent expiry of contracts so that you can renew or review them before its too late.
Project Management
Allows you and your project teams to work against planned budgets for projects of any size and scope.
- Provides granular control over resources that may be internal or external and can track costs versus projects in real-time.
- Features a full task management framework, Gantt charting, dashboards, reports, registries of sites and project sites.
- Links seamlessly with the Contracts App or with locally administered Contracts.
- It allows for the capture of all original requirements, basic risk management.
- It also features a project level capacity to store attachments dedicated to projects.
- Monitor your progress financially as you work on your projects as a team.
- Ability to track changes and deal with approvals for in-flight changes to the scope or deliverables in your projects, making it significantly easier for you to get paid for work completed.
Resource Management
If your business needs to have people in certain places at certain times to do jobs then you’ll need the resource management application suite.
It provides a top-down view of your team, who is scheduled, who is free and allows you to plan for projects and work easily into the future.
Stock Management
Extremely detailed and extremely granular control of stock.
- Works in tandem with CRM, so orders accepted in the front office will automatically trigger stock requisitions for the warehouse team.
- Seamlessly handle stock movements in/out, plus back orders for orders that cannot yet be fulfilled.
- Allows in-flight stock adjustment, monitoring of stock levels across the business, management of customer prices for stock held and tracking so you know where your stock is at any time.
Design and deploy any business process
Extremely detailed business processes can be designed and deployed in minutes with Zway
- Huge library of forms for virtually any part of your business data collection
- Add people to positions and decide who is required to do what and when.
- Alerts notify anyone that has tasks to complete inside any process
Shared and General Capabilities
The platform as a whole is horizontally integrated, so the linking between all functions is instant and automatic.
For example, if you use CRM to record an order, the Project Management solution asks you if you want to create a project from the order.
No user integration is required. It just works and it has been engineered to work this way.